#ai

Privacy & Security

AI knowledge bases and confidentiality: 7 questions every service provider should ask before recording client conversations

Before you start using an AI knowledge base that records client conversations: ask these 7 legal and practical questions. Otherwise, trust becomes a risk.

June 16, 2026 9 min read

AI & Content

A week with an AI knowledge base: how the work of a project manager at a service provider changes

Sanne is a project manager at a consultancy firm. Since last month, every project has had its own AI knowledge base. This is her working week.

June 2, 2026 7 min read

AI & Content

AI knowledge bases per project: how AI finally becomes smart about your business

An AI knowledge base per project gives service providers an AI that knows their clients, cases, and conversations — with sources, without noise.

May 19, 2026 8 min read

AI & Content

Shadow AI is already running in your company — here is the 7-question audit that turns it from liability into leverage

Most organisations already have shadow AI. This 10-minute, 7-question audit shows you exactly where you stand — and what to do next.

May 3, 2026 8 min read

AI & Content

How to detect AI-written content without being a jerk about it

AI detection is messy, error-prone, and often unfair. Here's how to build an editorial process that catches synthetic content without alienating writers.

April 9, 2026 7 min read

AI & Content

The hidden cost of AI-generated images on the open web

AI image generation looks free, but the computational and ethical costs are mounting. Here's what responsible use actually looks like.

February 18, 2026 5 min read

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AI knowledge bases and confidentiality: 7 questions every service provider should ask before recording client conversations

A week with an AI knowledge base: how the work of a project manager at a service provider changes

AI knowledge bases per project: how AI finally becomes smart about your business

Shadow AI is already running in your company — here is the 7-question audit that turns it from liability into leverage

How to detect AI-written content without being a jerk about it

The hidden cost of AI-generated images on the open web